Authorize one Zoho CRM organization through OAuth.
Choose the correct Zoho environment and data centre, verify the organization, review scopes, and test one representative read and write before production use.
Look up Zoho CRM leads, contacts, and deals while handling WhatsApp enquiries. Add follow-up notes and tasks so your sales team knows who needs a reply and what to do next.
In one line
Waaru can find, read, or upsert Zoho CRM contacts and leads; read deals; create one bounded note or task; and receive contact, lead, and deal lifecycle events.
Capability review updated .
Maintained by the Waaru product team. Read our editorial and product-claim review method.
Platform free. AI features are paid separately.
Match the contact, review the connected deal, then create the bounded task or note the owner needs. Each step retains the customer reference.
Wholesale enquiry
Owner: South sales
Operating boundary
A workspace administrator authorizes one Zoho CRM organization through the correct regional OAuth environment.
Find or read bounded contacts and leads, and read one deal or a recent set for a resolved contact.
Upsert one contact or lead by exact email, or create one bounded note or follow-up task.
Verified contact, lead, and deal create, update, and delete notifications can continue a workflow.
Choose the Zoho environment and organization, review scopes, and test one representative read and write.
No arbitrary modules, COQL, custom functions, raw HTTP, bulk operations, attachments, email, delete, convert, or merge.
Writes make one provider attempt. An ambiguous result stays uncertain for reconciliation instead of being repeated automatically.
Contacts and leads
Read one contact or lead, search exact email or phone matches, or upsert one record by exact email. The connector exposes bounded fields rather than an arbitrary CRM module payload.
Deals
Read one bounded deal or list up to twenty deals for a resolved contact. The workflow can use that context for routing without exposing unrestricted Zoho queries.
Follow-up writes
Add one bounded note to a contact, lead, or deal, or create one bounded follow-up task. Writes make one provider attempt; an ambiguous result stays uncertain rather than being repeated blindly.
CRM events
Verified notifications cover created, updated, and deleted lifecycle events for contacts, leads, and deals. An inbound notification does not automatically perform a CRM write.
Current boundary
Arbitrary modules, fields, criteria, COQL, custom functions, raw HTTP, bulk operations, attachments, email, delete, convert, merge, clone, and inventory or invoice mutations are outside the release.
Yes. It can upsert one lead by exact email after using the bounded search and record rules exposed by the connector.
Yes. It can read, search, or upsert one bounded contact record by the approved exact-match fields.
Yes. It can read one deal or list up to twenty deals connected to a resolved contact.
Yes. It can create one bounded note or follow-up task for the relevant contact, lead, or deal.
No. COQL, arbitrary criteria, raw HTTP, unrestricted modules and fields, bulk operations, and custom functions are not exposed.
Research notes
Primary Zoho references for OAuth, record operations, and notifications.
Zoho documents its server-based OAuth authorization flow for web applications.
Zoho developer documentation · Accessed 13 August 2026
Zoho CRM documents exact record search and upsert operations.
Zoho CRM API documentation · Accessed 13 August 2026
Zoho CRM notifications can report module record create, update, and delete operations.
Zoho CRM API documentation · Accessed 13 August 2026
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