Waaru
Native MCP server

A WhatsApp MCP server your AI agent can already operate.

Model Context Protocol is the standard way AI agents discover and use tools. Waaru exposes WhatsApp as a first-class MCP surface — your Claude, GPT, or Gemini agent connects in minutes, sends messages, manages contacts, triggers flows, and reads analytics, the same way it uses any other MCP tool. No bespoke API integration.

In one line

A WhatsApp MCP server lets an AI agent operate a WhatsApp Business workspace through the Model Context Protocol. Waaru's MCP server exposes the full platform surface — messages, contacts, flows, broadcasts, analytics — so AI agents are first-class users, not just integrations.

No credit card. No commitment.

40+Tools exposed over MCP
Per-workspaceAPI key, scoped, revocable
OpenAPISchemas auto-generated for each tool
MCP-nativeDesigned for agents, not just shipped to tick a box
The problem

Why 'we have an MCP server' is becoming meaningless.

Wati shipped an MCP server in 2025. Respond.io shipped one. Twilio Labs, Infobip, and Intercom have shipped MCP for adjacent surfaces. The existence of an MCP server is no longer a differentiator — within twelve months it will be table-stakes. The differentiator is whether the platform was designed so that AI agents are first-class users, or whether MCP was bolted on after.

  • Many MCP servers are thin wrappers around an existing REST API — full of human-only operations the agent can't actually use.
  • Auth models vary wildly. Some BSPs ship MCP with shared workspace credentials, which is a security liability.
  • Tool descriptions are inconsistent. An agent works by reading tool docs; bad docs = bad agent behaviour.
  • Coverage gaps. Some MCP servers only expose contact sync; you can't actually run a campaign from them.
Chapter 01

MCP-native design — agents are first-class users.

Waaru's primary integration surface is MCP. Every operation an AI agent might need has a tool: send a message, schedule a broadcast, create a flow draft, look up a conversation, classify intent, escalate to a human, read campaign analytics. The same primitives the dashboard uses are the primitives the agent uses. This is the practical meaning of 'MCP-native'. We did not build a dashboard and then expose a REST API. We built the primitives and exposed them both ways — to humans in the dashboard and to agents over MCP.

Chapter 02

40+ tools covering the full WhatsApp Business surface.

  • Messaging — send_text, send_template, send_media, send_buttons, send_list
  • Contacts — upsert, tag, segment, search, fetch_record
  • Conversations — list, fetch, fetch_history, summarize, classify_intent
  • Flows — list, create_draft, publish, run, version_compare
  • Broadcasts — create, schedule, send_now, report
  • Templates — list, submit_for_approval, status
  • Knowledge — index_url, upload_pdf, search, list_indexed
  • Analytics — fetch_campaign_report, fetch_inbox_report, fetch_flow_funnel
  • Handoff — escalate, assign, resolve
  • Resolutions — list, index, edit, delete (Scale plan)
Chapter 03

Auth — per-workspace API keys, scoped, revocable.

Every MCP connection is authenticated with a workspace-scoped API key. Keys are revocable from the dashboard. You can issue multiple keys per workspace with different tool allowlists — a read-only analytics key for a reporting agent, a full key for a customer-service agent. There is no shared credential. There is no impersonation risk.

Chapter 04

Schemas and docs auto-generated, agent-readable.

Every tool ships with a JSON-schema for its arguments and a structured docstring the agent reads at discovery. Tool descriptions are reviewed by humans, tested against real agent prompts, and updated when behaviour changes. Your agent should never be surprised by what a tool returns.

Chapter 05

What this unlocks for your agent.

A typical WhatsApp platform forces you through a flow builder your agent cannot use. Waaru-over-MCP means your agent can do what it already does — research, decide, plan, act — and WhatsApp becomes another tool. Real examples founding members are shipping in beta:

  • A Claude-powered sales agent that qualifies a lead in chat, books a slot, syncs to HubSpot, and sends a follow-up template the next day.
  • A GPT-4 abandoned-cart recovery agent that personalises the recovery message using order and browse history from Shopify.
  • An internal ops agent that any team member can prompt with 'send a check-in to every customer who hasn't responded in 14 days' — and the agent runs the segmentation, drafts the message, and ships the broadcast.
  • A Gemini support agent that watches every escalated conversation, drafts the human reply, and sends only after the human approves.
FAQ

Questions worth answering.

A WhatsApp MCP server is a Model Context Protocol server that lets an AI agent operate a WhatsApp Business workspace — sending messages, managing contacts, triggering flows, reading analytics — through standardized MCP tool calls. Your Claude, GPT, or Gemini agent uses the WhatsApp tools the same way it uses any other MCP tool.

Sources & references

Sources backing the claims on this page.

Competitor MCP claims on this page are verified against publicly available developer documentation and open-source repositories.

  1. Wati shipped a WhatsApp MCP server in 2025, open-sourced on GitHub, covering contacts, messages, templates, campaigns, and channels via Wati API v3.

    Wati · wati-io/wati-mcp-server on GitHub · Accessed 9 June 2026

  2. Respond.io shipped an open-source MCP server exposing 28 tools across contact management, messaging, conversations, comments, and workspace management.

    Respond.io · respond-io/mcp-server on GitHub · Accessed 9 June 2026

  3. Twilio Labs released an MCP monorepo (Twilio Alpha) in March 2025 exposing the full Twilio public API surface as MCP tools.

    Twilio Labs · twilio-labs/mcp on GitHub · Accessed 9 June 2026

  4. Infobip hosts remote MCP servers across SMS, WhatsApp, RCS, Viber, Voice, 2FA, and customer-data platform endpoints.

    Infobip · Product documentation · Accessed 9 June 2026

  5. Intercom hosts a remote MCP server at mcp.intercom.com exposing 13 tools for conversations, contacts, companies, and Help Center articles.

    Intercom · Developer documentation · Accessed 9 June 2026

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