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Waaru
Waaru vs Interakt
Last verified 8 August 2026

Commerce-led maturity or a newer workflow platform?

Interakt is a Jio Haptik product with strong catalogue-commerce features, detailed public pricing, and unlimited users in its included paid-plan roles. Waaru offers deterministic workflows, a shared inbox, broadcasts, and human handoff. Public signup is open. The platform is free; AI features are paid separately.

The verdict

Choose Interakt when catalogue commerce, both WhatsApp and Instagram, included agent roles, or a mature commercial product decides the purchase. Consider Waaru for free platform access and deterministic workflow control when you can validate every required connector and production dependency.

Page updated after substantive review on .

Maintained by the Waaru product team. Read our editorial and product-claim review method.

Create free workspace

Platform free. AI features are paid separately.

Side-by-side

Waaru vs Interakt, feature by feature.

The short version of where the two platforms actually differ, verified 8 August 2026.

Comparison criteriaWaaruInterakt
Entry priceFree; AI features paid separatelyGrowth — ₹2,799/mo plus taxes
Treatment of Meta message fees0% markup on Meta feesPlan-specific rates are published. Enterprise explicitly advertises no markup; the standard plan cards do not.
Published marketing rate (India)You pay Meta's published rate₹0.958/msg published
Included usersNo paid seat enforcementUnlimited agents on paid plans
Shared team inboxYesYes
Contextual human handoffYesAssignment features vary by plan
Visual flow builder28 deterministic node types with versioned publishingFlow or chatbot builder
WhatsApp Flow formsPublished Meta Flows can be used in journeysCheck the selected plan and current documentation
Support pathDirect supportSupport level varies by plan

Competitor pricing and feature information was read from each vendor's public pricing page and documentation on 8 August 2026. AiSensy identifies ₹1.09 marketing and ₹0.145 utility as Meta's India rates effective 1 January 2026. Recheck Meta's downloadable country rate card before calculating a markup percentage.

Where Interakt is genuinely strong.

Interakt publishes a detailed India plan matrix, has a clear commerce focus, and includes unlimited agents in the roles described on its paid WhatsApp plans. The Jio Haptik relationship also gives enterprise buyers an established path.

  • Unlimited agent seats on every paid plan — rare in this market.
  • Strong WhatsApp commerce features: catalogs, carts, order messages.
  • Backed by Jio Haptik with enterprise support paths.
  • Publishes its per-message rates openly, unlike most competitors.

Match every cost to the right plan column.

Growth is ₹2,799 per month and Advanced is ₹3,799. Public message figures vary by plan, Sales CRM is priced separately, and WhatsApp AI Agents are listed as a ₹3,000 add-on on Growth and Advanced. Enterprise advertises no-markup terms.

  • Standard paid plans publish their own message rates by category.
  • Sales CRM seats are priced separately from the included standard agent roles.
  • Advanced flow and webhook capability begins above Growth.
  • The no-markup benefit is listed under Enterprise.

Why the old percentage claims were removed.

Previous copy compared Interakt against an outdated Meta baseline and quoted an outdated AI add-on price. This page now reports the current provider figures without inventing a markup percentage. Verify Meta's current country rate card before doing that calculation.

What Waaru offers today.

Waaru serves WhatsApp-first teams through the official WhatsApp Business Platform. The platform combines deterministic visual flows, broadcasts, a shared inbox, consent controls, and contextual human handoff. Public signup is open. The platform is free. AI features are paid separately. Meta messaging charges remain separate, with 0% Waaru markup.

The practical decision.

Choose Interakt for commerce depth and commercial maturity. Choose Waaru only when the verified current workflow surface is sufficient, direct support matters, and your team accepts external launch checks.

FAQ

Frequently asked questions.

How much does Interakt cost?

Its public India page lists Growth at ₹2,799 per month, Advanced at ₹3,799, and Enterprise on request. Taxes, plan-specific message charges, and separately sold products are additional.

Does Interakt charge a message markup?

It publishes plan-specific message figures and lists No Markup Charges under Enterprise. Compare the selected column with Meta's current country rate card before calculating a percentage.

Does Interakt include unlimited users?

The paid WhatsApp plan comparison lists unlimited agents for included roles. Separately sold Sales CRM has its own agent pricing, so confirm the role each person needs.

Does Waaru support Shopify and Razorpay today?

The connectors exist in the product source. Confirm the exact event or action, external acceptance state, permissions, and production credentials your workflow needs during onboarding.

Does Waaru include AI today?

Yes. AI agents and MCP access are part of the approved launch release. AI is optional. Deterministic Logic Flows and the human inbox continue to work without a model.

Research notes

Evidence checked for time-sensitive claims.

Competitor pricing and features change. These notes identify the provider material used for checked commercial details and when it was reviewed. If something has changed, email [email protected] and we will review it.

  • Interakt lists Growth at ₹2,799/mo, Advanced at ₹3,799/mo, plan-specific India message rates, unlimited included-role agents, and no markup on Enterprise.

    Interakt pricing page · Accessed 8 August 2026

  • AiSensy lists India message rates of ₹1.09 for marketing and ₹0.145 for utility and authentication, and attributes the change to Meta from 1 January 2026.

    AiSensy pricing · Accessed 25 August 2026

Keep comparing.

Compare the commerce journey you actually need.

Include catalogue source, payment state, agent ownership, message rates, and export terms.

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