Interakt is a Jio Haptik product with strong catalogue-commerce features, detailed public pricing, and unlimited users in its included paid-plan roles. Waaru is a free early-access MVP for deterministic workflows, a shared inbox, broadcasts, and human handoff.
The verdict
Choose Interakt when catalogue commerce, both WhatsApp and Instagram, included agent roles, or a mature commercial product decides the purchase. Consider Waaru for free early access and deterministic workflow control when you can validate every required connector and production dependency.
No credit card. No commitment.
Side-by-side
Waaru vs Interakt, feature by feature.
The short version of where the two platforms actually differ, verified 8 August 2026.
Waaru
Interakt
Entry price
Free MVP access
Growth — ₹2,799/mo plus taxes
Treatment of Meta message fees
0% markup on Meta fees
Plan-specific rates are published. Enterprise explicitly advertises no markup; the standard plan cards do not.
Published marketing rate (India)
You pay Meta's published rate
₹0.958/msg published
Included users
No paid seat enforcement in the free MVP
Unlimited agents on paid plans
Shared team inbox
Yes
Yes
Contextual human handoff
Yes
Assignment features vary by plan
Visual flow builder
26 deterministic node types with versioned publishing
Flow or chatbot builder
WhatsApp Flow forms
Published Meta Flows can be used in journeys
Check the selected plan and current documentation
Support path
Direct early-access support
Support level varies by plan
Competitor pricing and feature information was read from each vendor's public pricing page and documentation on 8 August 2026. AiSensy identifies ₹1.09 marketing and ₹0.145 utility as Meta's India rates effective 1 January 2026. Recheck Meta's downloadable country rate card before calculating a markup percentage.
Where Interakt is genuinely strong.
Interakt publishes a detailed India plan matrix, has a clear commerce focus, and includes unlimited agents in the roles described on its paid WhatsApp plans. The Jio Haptik relationship also gives enterprise buyers an established path.
Unlimited agent seats on every paid plan — rare in this market.
Strong WhatsApp commerce features: catalogs, carts, order messages.
Backed by Jio Haptik with enterprise support paths.
Publishes its per-message rates openly, unlike most competitors.
Match every cost to the right plan column.
Growth is ₹2,799 per month and Advanced is ₹3,799. Public message figures vary by plan, Sales CRM is priced separately, and WhatsApp AI Agents are listed as a ₹3,000 add-on on Growth and Advanced. Enterprise advertises no-markup terms.
Standard paid plans publish their own message rates by category.
Sales CRM seats are priced separately from the included standard agent roles.
Advanced flow and webhook capability begins above Growth.
The no-markup benefit is listed under Enterprise.
Why the old percentage claims were removed.
Previous copy compared Interakt against an outdated Meta baseline and quoted an outdated AI add-on price. This page now reports the current provider figures without inventing a markup percentage. Verify Meta's current country rate card before doing that calculation.
What Waaru offers today.
Waaru provides deterministic visual flows, AI conversation agents, native MCP, a shared inbox, contextual handoff, broadcasts, templates, contacts, and compliance controls. Shopify, WooCommerce, and Razorpay payment links are available for commerce workflows.
The practical decision.
Choose Interakt for commerce depth and commercial maturity. Choose Waaru only when the verified current workflow surface is sufficient, direct early-access support matters, and your team accepts external launch checks.
FAQ
Questions worth answering.
Its public India page lists Growth at ₹2,799 per month, Advanced at ₹3,799, and Enterprise on request. Taxes, plan-specific message charges, and separately sold products are additional.
Sources & references
Every claim on this page, cited.
Competitor pricing and features change. Each claim below links to the source it was read from, with the date we read it. Spot something outdated? Email [email protected] and we will re-verify within a week.
1
Interakt lists Growth at ₹2,799/mo, Advanced at ₹3,799/mo, plan-specific India message rates, unlimited included-role agents, and no markup on Enterprise.
AiSensy lists India message rates of ₹1.09 for marketing and ₹0.145 for utility and authentication, and attributes the change to Meta from 1 January 2026.
