When a human agent resolves a conversation the AI couldn't, Waaru indexes that resolution and uses it as authoritative context the next time the same intent appears. The AI handles the same question alone next time. Deflection compounds without manual retraining or fine-tuning.
No credit card. No commitment.
Point the AI at your website, upload PDFs, paste FAQs, or sync your Shopify catalog. Within minutes the Company Brain is indexed and the agent is replying with grounded answers — pricing, policies, product specs, business hours.
When the AI escalates and a human resolves the conversation, the resolution is captured, classified by intent, and indexed in the workspace's resolution store. The next time the same intent appears, the AI checks both the static Brain and the resolution store before replying.
The underlying model is not fine-tuned — resolutions become retrieval-augmented context. No training run to schedule, no drift to monitor, instant rollback if a resolution turns out wrong. Workspace-isolated; resolutions never train shared models.
Typical workspaces see deflection rates climb 1–2 percentage points per month for the first six months on the intents the team actively resolves. The compound effect: the AI handles 15–20% more conversations alone by month six.
No. Resolutions become retrieval-augmented context for the AI, not weights in a model. This means instant updates, instant rollback, and workspace isolation. No training run.
Ready to ship a WhatsApp flow that doesn't break?
Apply for founding access. No credit card. Cancel anytime.