Your front desk, automated. Your patients, answered.
Single-doctor practices to multi-branch clinics receive 50–200 WhatsApp messages per day. Staff spend 4 hours manually booking, confirming, and rescheduling. Waaru automates 70% of it.
No credit card. No commitment.
Where time is lost today.
- Front desk staff spend 3–4 hours daily booking and confirming appointments on WhatsApp.
- Patients message outside clinic hours — enquiries pile up overnight and on weekends.
- Appointment no-shows are 20–30% because no automated reminder is sent.
- Report-ready notifications are sent manually, one by one, often delayed by hours.
- No system for follow-up appointment reminders or medication adherence messages.
A clinic receiving 100+ WhatsApp messages per day typically frees 2–3 hours of front desk time daily by automating 70% of routine messages.
With appointment no-shows dropping 40% after automated reminders, most clinics recover the full platform cost from no-show reduction alone within the first month.
Flows you can deploy today.
Appointment booking flow
Patient messages 'appointment'. Flow presents available date slots via a WabaFlow form — they pick a date, time, doctor, and department. Booking is confirmed with a reference number automatically.
Slot confirmation and reminder
Confirmation is sent immediately. 24 hours before the appointment, a reminder is sent with the option to confirm, reschedule, or cancel — reducing no-shows by up to 40%.
Report ready notification
When a test report is ready, send a personalised WhatsApp message with the patient's name, report type, and a pickup or download link. No staff involvement needed.
Follow-up appointment reminder
Set a follow-up message to trigger 7, 14, or 30 days after a visit. 'Your next check-up is due. Would you like to book?' — with one-tap booking built in.
Medication adherence message
For chronic care patients, send daily or weekly adherence reminders. Patients can reply with status updates. Exceptions are flagged for a human to follow up.