Optional AI and MCP

The non-AI platform is free. AI features are optional and pay as you go. Meta messaging charges remain separate. You can set up workflows and the shared Inbox without connecting an AI provider.

What you can set up with these guidesCopy Anchor Link

The documented self-service dashboard covers Logic Flows, Automation flows, team conversations, connected apps and the Developer API. Follow those task guides for the controls and results available in the current dashboard.

Prepare a model key and agent draftCopy Anchor Link

When your release includes Settings → Model setup, workspace Admins can prepare a provider key and agent draft. Saving setup does not enable automatic replies. If the page is absent or encrypted key storage is unavailable, contact your administrator or Waaru Care.

1. Select a provider and model from the list. Enter its API key and choose Save key. The password field clears after submission; the saved key is never displayed again.
2. Choose Test connection. This reads model metadata only. It sends no customer messages and generates no reply. A verified result names the saved model; it does not prove inference readiness or billing access.
3. Enter an agent name and instructions. Select the intended WhatsApp numbers, draft tool permissions and technical limits. The daily cost ceiling must cover at least one run. Choose Save agent draft. Automatic replies remain off.
4. To change providers or rotate a key, select the intended model and choose Replace key with a new key. An unsaved model selection cannot be tested. To remove the stored key, choose Revoke key and confirm.

If setup changed in another session, reload before saving again. Only workspace Admins can manage this setup. Your existing flows and Inbox continue working without a model key.

Knowledge-source setup has no self-service path in this documented dashboard version. External MCP clients are separate from native AI replies. If your release includes Settings → Developer → MCP, review your approved connections and public server URL there; follow the MCP setup and permission guide and connected-app controls. A stored approval does not prove actual client authentication or tool operation.

Before depending on an optional capabilityCopy Anchor Link

Confirm that the capability is enabled in your workspace and obtain the instructions for that release. Check the permitted actions, information sources, human handoff and applicable AI rate and billing unit before using it for customer work.

Do not guess an MCP server address or paste a model-provider credential into an unrelated integration or Developer API field. Use a release-specific setup guide when the relevant controls become available.

AI replies remain unavailable in this setup release. There is no published runtime availability date in these guides.

You can prepare the operating requirements now: define the customer task, keep business answers current and identify the receiving person for exceptions. The AI-agent testing guide is a planning worksheet, not evidence that a runtime has been enabled.

For account-specific availability, use Waaru Care. See pricing for the free platform and separate AI usage model.